Direct Telephone
+48 574 470 119 during showroom opening hours.
Contact & Atelier Location
Contact BigDIAMOND in Kraków — Boutique & Goldsmith Atelier
Call, email or visit the BigDIAMOND fine jewellery showroom and goldsmith workshop at 6/1B Starowiślna Street in central Kraków. Share a product link, reference photographs, or a concise design brief to help our jewellers assist you promptly.
Direct communication channels
Use the telephone (+48 574 470 119) for immediate availability questions. Use email (biuro@bigdiamond.pl) for photographs and bespoke references. Bring the physical item to Starowiślna 6/1B when a technical goldsmith assessment is required.
Atelier Email
biuro@bigdiamond.pl for photographs, design ideas and briefs.
Kraków Showroom
6/1B Starowiślna Street, 31-032 Kraków (between Old Town & Kazimierz).
Helpful Communication
What should you include in your message?
A specific reference helps our team provide precise answers without guesswork.
Please never transmit credit card numbers, passwords, or unnecessary personal sensitive information via standard email.
Product Inquiry
Include the product name, SKU or link and the exact specification you want to verify.
Existing Jewellery Assessment
Attach an overall photograph, a close-up of the damaged area, and known history of past repairs.
Bespoke Custom Project
Describe the wearer, intended jewellery type, reference images, and practical daily requirements.
Showroom Visit
Showroom address and opening hours
The BigDIAMOND showroom is conveniently located in central Kraków, just a short walk from both the Main Market Square and historic Kazimierz.
Address: 6/1B Starowiślna Street, 31-032 Kraków, Poland.
Opening hours:
Monday–Friday: 10:00–19:00
Saturday: 10:00–14:00
Sunday: Closed
Direct contact:
Phone: +48 574 470 119
Email: biuro@bigdiamond.pl
Directions & Transit
How to reach BigDIAMOND in Kraków
Centrally situated on Starowiślna Street, easily reachable by public transport or walking.
Tram access: Lines 3, 24, and 52 stop nearby at "Poczta Główna" or "Św. Wawrzyńca", a 3-minute walk from our entrance.
Walking: Approximately 7 minutes on foot from Rynek Główny (Main Market Square) and 5 minutes from Plac Nowy in Kazimierz.
Dojazd do salonu
Jak dojechać do BigDIAMOND
ul. Starowiślna 6/1B, 31-032 Kraków
Środek transportu:
FAQ
Frequently asked questions
Can I send photographs by email for a repair or bespoke quote?
Yes. Send an overall view, close-ups of the area in question, and a brief description to biuro@bigdiamond.pl. Our goldsmith will provide preliminary guidance; definitive assessment requires inspecting the physical piece.
Do I need an appointment to visit the Kraków showroom?
You are welcome to drop in anytime during opening hours (Mon–Fri 10–19, Sat 10–14). For extensive custom commissions or wedding band configurations, booking ahead ensures dedicated, uninterrupted time.
How can I collect my order or arrange courier delivery?
Orders can be collected in person at our Kraków showroom (Starowiślna 6/1B) or dispatched via insured express courier across Poland (complimentary on orders above 1,000 PLN). International shipping is available upon prior arrangement.
Do you speak English in the showroom?
Yes. Our team assists clients fluently in both Polish and English.
Where can I park near Starowiślna Street?
Street parking is available in the municipal paid parking zone along Starowiślna and neighbouring streets (Zone A1/B). Several commercial parking facilities operate within a 5-minute walk.
What payment methods do you accept at the showroom?
We accept all major debit and credit cards (Visa, Mastercard), contactless mobile payments (Apple Pay, Google Pay, BLIK), and cash in PLN.
BigDIAMOND · Kraków
Contact our Kraków team with your inquiry
Whether you have a product question, wish to commission a bespoke design, or need jewellery repair, we are here to provide clear, artisan advice.